Zendesk
- Category
- APIs and services
- Docs outline
- 12 sections
Official docs outline
developer.zendesk.com- Ticketing API Introduction
Ticketing REST API conventions, requests, and responses.
- Security and Authentication
API tokens, OAuth, and basic auth for Zendesk APIs.
- Tickets and Ticket Management
Tickets, comments, requesters, statuses, and fields.
- Users and Organizations
End users, agents, and organizations.
- Search API
Search query syntax and result types.
- Pagination
Cursor and offset pagination.
- Rate Limits
Rate limits by plan and handling 429 responses.
- Webhooks
Creating, securing, and monitoring webhooks.
- Apps Framework
Building apps for Zendesk products with ZAF and ZCLI.
- Help Center API
Articles, sections, categories, and knowledge base content.
- Sunshine Conversations
Messaging key concepts, users, conversations, and switchboard.
- Custom Data and Objects
Custom objects and the Sunshine platform data model.
Each section links to the official page. Titles and summaries by Extra Credit; the docs belong to their authors.
